Full Description
ISO 10667:2020 establishes requirements and guidance for clients working with one or more service provider(s) to carry out the assessment of an individual, a group or an organization for work-related purposes. This document enables the client to base its decisions on sound assessment results.
This document specifies the requirements of the client with respect to:
a) the needs and rationale for using assessments;
b) the conditions under which the assessment will be used;
c) the decisions about the assessment approach together with the implementation and evaluation of assessment procedures and methods;
d) the required competence and professionalism of any person working under its control with a role in the assessment process;
e) the decisions about the access, use and storage of assessment results and subsequent reports;
f) organizational decisions related to the delivery of assessment services.
This document also specifies assessment approaches and procedures that can be carried out for one or more work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:
— employment-related decisions (e.g. recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment);
— career-related decisions (e.g. recruiting, coaching, guidance, vocational rehabilitation and outplacement counselling);
— group decisions (e.g. training initiatives, team building);
— organizational decisions (e.g. restructuring, morale and culture initiatives, mergers and acquisitions).